Good references
In the face of stiff competition, we’re delighted that Svenska Spel elected to go with Qondoc. “Overall, Qondoc could present a highly satisfactory comprehensive solution and a product that fulfilled our specific needs at a very competitive price,” Ufuk Caglayan, Strategic Buyer at Svenska Spel explains. “Naturally, Qondoc’s good references factored in as well.”
Beat out the competition
Mattias Nyman is the Problem Manager at Svenska Spel, and his job is to be proactive and keep operations as problem-free as possible. He’s also in charge of the upcoming implementation of the Qondoc CMDB along with our Infrastructure Management and the Software Asset Management (SAM) and Contract Management applications. “The Qondoc CMDB takes care of agent-less hardware inventory by way of the Microsoft platform, but it requires agents for other operative systems. At the present time, this suits us very well”.
Hardware and software inventory management
When it comes to hardware, our CMDB also meets the requirements Svenska Spel has for the inventory of servers using Microsoft and Linux, along with network equipment, SAN equipment and additional equipment such as printers. Mattias Nyman goes on and gives examples of software management tasks the Qondoc CMDB will help out with: “We would also like to see which programs and versions are being run in each node, and also to obtain an overview that lists the licensing details connected to the various programs and versions.”
Tracking and report capabilities
Svenska Spel also liked our customized comprehensive tracking and reporting capabilities. “Having the option of connecting the CMDB to external management and monitoring systems is one of our general requirements,” Mattias Nyman explains.
Good dialog, quick response
”From the first time we were in touch with Qondoc, it’s been great to work with them. We have a good dialog and we always get a quick response to any questions we may have with regard to technology and the offer itself. We are looking forward to a rewarding business relationship with Qondoc.”