Qondoc Service Portfolio Management is a state of the art lifecycle tool for generating and packaging IT business services. Based on ITIL V3 standards the product provides the IT organisation with an effective tool to develop and document its business related services. The objective is to achieve maximum value and simultaneously balance costs and risks. The service catalogue contains a list of the IT business services, which the organisation defines as important. The catalogue creates visibility and gives the IT organisation the possibility to focus on execution of well-defined business objectives.
Graphical visualising
Qondoc Service Portfolio Management provides a detailed list of the services and the committed deliveries. The summary contains elements, contracts, relations as well as costs related to each service.
Using the drag-and drop feature it is possible easily to add new technical and company services to the web based service catalogue.
Key functionality
• Cost accounting and pricing of IT business services
• Management and control of service level agreements
• Supply and capacity management
• Graphical visualising of the service catalogue and dependencies and relations between services
• Drag-and drop functionality to develop new services
• Services pipeline
• Services lifecycle management
General functionality
• Summary report of service catalogues
• Integration to Qondoc Infrastructure Management
• Order system in web shop
Benefits to companies and organisations
• be able to define, effectively utilise, manage and control important IT business services
• creates focus on agreed IT business services
• tool to exercise effective cost-benefit management of defined IT business services
Service Portfolio Management Product Sheet 