SYSteam – full control and complete documentation

“I feel that Qondoc is a very innovative company that is happy to listen to its customers. Much of the functionality available in Qondoc is what we have suggested.” Interview with Keith Bengtsson, who is responsible for SYSteam’s customer system with nearly 500 servers at 50 offices.

Qondoc – a company that listens

“We have over 1 000 employees in around 50 places,” says Keith Bengtsson. “Our operations team takes care of email, domain names, printers, finance systems, computers, etc. We serve major customers who require perfection, and using Qondoc gives us full control of all computers and systems.”

“I feel that Qondoc is a very innovative company that is happy to listen to its customers. Much of the functionality available in Qondoc is what we have suggested. I think that Qondoc is easy to work with. We rarely need help with anything - it flows along nicely. The most contact we have concerns new functions. If any problems arise, there’s no niggling. Most things are solved.”

SYSteam’s business concept is to “actively support its customers’ business development with efficient information systems”. The company has over 1 000 employees in around 50 places in the Nordic Countries.

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The Swedish Forest Agency – overview and control in a countrywide WAN

“Qondoc gives me an overview of the whole system. If we were to close down server 12 at nine o’clock next Monday, for example, I would then see which system owners were affected and could contact them. If I want to know how many servers are running Windows 2000, I get the answer in 20 seconds. Before, I had to call all system owners and ask them personally.” Interview with Roland Lindblad, who is the manager of the operations and technology group and is responsible for 120 servers and 1 400 personal computers at 160 offices.

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