Makes life easier for system administrators and operations managers

Qondoc Application is a powerful module which makes it possible to document the relationships and links between applications and systems. Qondoc CMDB creates a single visual presentation of a system and its relationships which gives system administrators and operations managers quick access to critical data for a given system. Qondoc Infrastructure Management provides additional functions for efficient and simple documentation and management of internal and external applications.

Qondoc Application Management comprises

• Form-based object documentation
• Graphic visualisation of object links and relationships
• Detailed information on system and application communication
• System dependencies for internal business processes
• Directory and content information
• Documentation of system management and contacts
• Account structures for internal accounting purposes
• Contract management with notification
• Detailed information on which hardware and software is used in the production environment
• Detailed graphic information about the system’s periodic activities
• Advanced search and report options.

Plus

• Association of document and external document links
• Deviation management through logging functions.

Qondoc Application Management is

• A complete solution which supplements and adds value to the organisation’s existing expert systems
• A modular and scalable solution
• A solution with graphic visualisation and navigation functionality
• Adapted to the current and future requirements for security and standardisation and for the introduction of process-oriented approaches (ITIL, ISO, SOX, FDA, and BITS).

Graphic navigation and application documentation

Today’s complex environments are an integral mix of a host of mission-critical systems which makes future integration even more complex. Qondoc Application supports the documentation of these systems and their relationships and associations. Several of the functions have been included to support administrative organisations working with system administration and operations.

Documentation of the connections between internal and external systems

By describing the functions on which a system is built and the communication between them and external systems, you get an overview and control of the system architecture. Documentation is achieved by using inventory values through Qondoc Inventory Agents. This is a simple and versatile way of describing advanced applications, and Qondoc Application easily outlines the connections and creates relationships with hardware and software.

System administrator groups and other individuals or organisations are easily described using the documentation options in Application Contacts.